12

Privacy Policy

Our priority is to ensure your privacy. At Mila Academy, we are committed to respecting your privacy regarding any information we may collect from you through our communication tools such as our website, landing pages, and blog, hosted under the domain milausa.com, as well as other sites/pages we manage and operate. It is important to note that this Policy does not apply to the collection of information on sites other than those mentioned above, nor when information is collected by third parties. By using our online services, you agree to the collection and use of information as described in this Policy. 

Types of Information We Collect and Use:

1. Personal Data:

We only collect the personal information that you voluntarily provide to us through text messages, emails, phone calls, and posts or other sources, including offline communications, with the purpose of providing a service to you. We do this in a fair and lawful manner, with your knowledge and consent. Therefore, when you enroll in our courses, request information, or even contact us, we collect personal information to identify you in our system or contact you. Information such as your name, email address, phone number, current location, nationality, Internet Protocol (IP) address of your computer, and other details may be collected. If you are being enrolled as a student at one of our units, we may collect other personal data to validate your registration and take necessary steps to assist you in the process. 

The personal information we collect is used in various ways:

  • To meet the specific needs for which the data was provided, such as course enrollments or inquiries. 
  • Communication about enrollments, academic reports, and resolving doubts. 
  • Providing technical support, information about the site, and updates to terms and policies. 
  • Sending newsletters, marketing, and promotions, including surveys to understand interests. 
  • Internal use to improve the sites, customize content, and perform data analysis. 
  • Use of personally identifiable information in promotions, sweepstakes, and competitions, in accordance with specific rules. 
  • Financial information for the I-20 application and renewal process. This information is used only for immigration proof and has no other purpose beyond this. 
 

2. Non-Personal Data:

When you visit our site, information is automatically collected by your browser. This includes details such as the type and version of the browser, operating system, pages visited, and other statistics. This data, which does not personally identify you, helps us improve the service and personalize the user experience. We use this information to analyze trends and patterns on the site, ensuring its optimization. It is important to note that our Privacy Policy does not restrict the use or disclosure of this non-personal data, reserving the right to share it as we deem necessary. If we combine non-personal data with personal information, we treat the set as personal data in accordance with this Policy. 

Cookie Policy for Mila English Academy

This is the Cookie Policy for Mila English Academy, accessible from the URL milausa.com. This site uses cookies, which are small, non-executable files downloaded to your computer, as well as other technologies to collect non-personal data. We collect data through cookies for traffic analysis, site optimization, delivering a better browsing experience, access to relevant content, and for targeted advertising. To monitor and analyze the data, we share data collected by cookies with Google Analytics. You can prevent these cookies from being stored; however, this may impair or disable certain elements of site navigation functionality. It is recommended that you keep cookies enabled for a better site experience. 

We use different types of cookies to optimize your experience on our site and improve our services. It is always up to you to decide whether to disclose personally identifiable information to us. 

Types of Cookies We Collect:

  • Essential – These cookies are essential to support site functionalities.
  • Advertising – These cookies help deliver relevant advertising content to you.
  • Performance and Functionality – These cookies facilitate measurement and analysis to improve the browsing experience.
  • Analytics and Personalization – These cookies analyze usage for site optimization and navigation preferences.
 

This site will only collect personal information that you consciously and voluntarily provide through surveys, filled-out forms, and emails. By “Allowing Cookies,” you agree to all mentioned uses. Remember that you can also define which cookies you want to allow and change them in your browser’s “Cookie Preferences” at any time. Disabling cookies may affect your site experience. 

Disabling Cookies

You can prevent cookie settings by adjusting your browser settings. Be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies usually results in disabling certain functionalities and features of this site. Therefore, it is recommended that you do not disable cookies. 

Disclosure or Transfer of Personal Data

The personal data and other information we collect from you may be used in the following ways: 

  • Sharing your personal information with companies or vendors that provide services on behalf of MILA, including servers for communication with users, feedback, and support. Recipients of the information include vendors that manage our database, track trends, and analyze usage patterns. They access the data only to provide services for us or on our behalf. 
  • Processing, storing, and sharing any personal information with MILA employees, affiliated entities, strategic partners, and service providers in any country, including the United States. Measures are taken to ensure that the data is handled as described in this Policy. 
  • Sharing personal information if permitted by law, to respond to government requests, protect our rights, and comply with terms and conditions. 
  • Sharing data with other MILA divisions and subsidiaries that offer services of interest. 
  • In business transactions such as mergers or acquisitions, your personal information may be transferred or sold to third parties involved in the transaction (as assets), as permitted by the Privacy Policy. 

Third-Party Links

Our site may contain links to external sites not operated by us. Be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. 

Security

We prioritize the security of your information. The data we store is protected by commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. However, it is important to note that no method of transmission over the Internet or electronic storage is completely infallible. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any reason to suspect that your interaction with us is not secure, please inform us immediately about the problem by contacting marketing2@milamiamiusa.com.

SMS Privacy Policy

We may collect personal information directly from you, for example during registration, while making an appointment, while setting up an account with us, when you contact us for customer support, at checkout, or during a phone call.

Personal information we collect directly from you may include first and last name, address, email address, and phone number.

By providing this information you agree to receive SMS and phone calls from CNA LANGUAGE SCHOOL.

By initiating SMS communication, you agree to receive SMS and phone calls from CNA LANGUAGE SCHOOL.

At any time, you can reply “STOP” to stop receiving messages, and HELP for assistance or receive further support from the us regarding the message program.

Message frequency may vary, and data or message rates may apply.

CNA LANGUAGE SCHOOL uses the information collected for the following purposes:

To process bookings and payments.
To provide customer support and respond to inquiries.
To send updates, confirmations, and relevant service information.
To comply with legal obligations and prevent fraud.
We do not share information with any third party. No mobile opt-in data will be shared with third parties.
I consent to receive text messages from Larson Accounting regarding my inquiry about our services, products, and support.

Acceptance of Terms

By providing your contact details and using this site, you accept the terms and conditions stipulated in MILA’s Privacy Policy, authorizing the sending of offers and updates from us, communications via email, phone, or mail about our products and services. If you do not agree with our terms and conditions, you should refrain from continuing to use our sites. 

Continued use of our site will be considered acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. You have the right to refuse our request for your personal information, understanding that we may be unable to provide some of the desired services. You can inform us at any time by contacting us at marketing@milamiamiusa.com that you do not wish to receive information about our services or promotional services.

Updates to This Policy

This Privacy Policy is effective as of 01/01/2024 and was updated on 01/06/2024, remaining valid until any future changes, which will take effect immediately after being posted on this page. Our Privacy Policy may be revised at any time. Any significant changes will be announced by highlighting the revised Policy on the site and, when required by applicable law, we will notify you via our homepage or email.